Dallas bought this poor bag less than two months ago, this is it's fourth trip and this isn't even the first major damage that it's seen, last trip one of the wheels and it's whole compartment were ripped off. Now this is easily a $300 bike bag, and with each trip on United you pay $85USD just to get your freakin bag on the plane...sorry, I'm pretty upset right now. I strategically packed the bag so it weights in well below the weight limit, and size wise, it's only slightly larger than the size limit, but that's rarely good enough for most people. Occascionally you'll get someone in a good mood or that feels the injustice in the 'bike box' fee and will slip your bag by with out the fee, but those kind people are few and far between.
If anyone has any good ideas for cheaply traveling with you bike, as well as for getting some sort of reimbersement for a ruined new bag, please, I'm all ears. As for now, cyclists beware..I don't recommend United Airlines!!!